Frequently Asked Questions
Frequently Asked Questions
Utilities - Frequently Called Numbers
Who provides electricity in the Town of Pike Road?
Depending on your address, electricity will be provided by one of the following service partners:
Who provides water services in the Town of Pike Road?
Montgomery Water Works: (334) 206-1600 // www.mwwssb.com
Who provides sewer services in the Town of Pike Road?
Depending on your address, sewer services will be provided by one of the following service partners:
Who provides natural gas in the Town of Pike Road?
Depending on your address, natural gas will be provided by one of the following service partners:
Who provides sanitation services in the Town of Pike Road?
AmWaste: (334) 625-1700 // customercare@amwasteusa.com
Who provides entertainment & communications services in the Town of Pike Road?
Depending on your address, entertainment & communications services will be provided by one of the following service partners:
Other Frequently Asked Questions
Who should I call in case of an emergency in Pike Road?
Who manages animal control issues in the Town of Pike Road?
Montgomery Humane Society: (334) 409-0622, ext. 208 // www.montgomeryhumane.com
How can I recycle in Pike Road?
Recycling is available in the Town of Pike Road through a grant from the Alabama Recycling Fund and the Alabama Department of Environmental Management.
We encourage all interested residents to utilize the recycling receptacles located at 450 Pike Road, which are open for use during the following hours:
- Opens Tuesdays at 8 a.m. and remains open 24 hours/day until closing at 5 p.m. on Thursday.
Acceptable Items include:
To help the Town to continue this service, please refrain from placing garbage in the receptacles, and do not leave any waste on the ground around the receptacles. Please be sure to break down any large cardboard or plastic items before discarding.
How do I dispose of large trash or debris items?
Where is the local library?
The Pike Road Branch Library is located in the Pike Road Station complex near the corner of Vaughn and Pike Roads. Learn about the Library and their variety of educational programming by visiting the Pike Road Branch Library on Facebook: facebook.com/PikeRoadBranchLibrary
Where is the Pike Road post office?
The Pike Road Post Office is located on Pike Road just north of the Vaughn Road intersection. The direct phone number for the Pike Road Post office is (334) 215-0098.
- Monday - Friday: 8:00am - 11:00am, 12:30pm - 4:00pm
For information regarding your mail, contact the USPS by calling (800) 275-8777 (ASK-USPS).
How do I register to vote or find my polling place in the Town of Pike Road?
How can I be sure my home is zoned for the Pike Road school system?
Call Pike Road Town Hall at (334) 272-9883.
What is the sales tax in the Town of Pike Pike Road?
The total sales tax in Pike Road is 8.75%, which is a combination of county and state taxes (6.5%) and local sales tax (2.25%).
How can I request public records?
Visit our Contact Us page and click the Request Public Records button to access the Public Records Request form. You can also request public records by visiting Town Hall, 9575 Vaughn Rd.
Public Services
Utilities
The Town of Pike Road is pleased to provide the citizens with the best possible services:
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Power - Within the expansive geographic territory of the Town of Pike Road, power is available through two partner service providers: Alabama Power and Dixie Electric. The town works closely with each partner provider to ensure efficiency and satisfactory service to our residents.
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Natural Gas - Like our power providers, there are also two gas providers that service the Town of Pike Road: Spire Energy (formerly Alagasco) and Southeast Gas. Each partner gas provider works closely with the town to maximize efficiency and provide quality service to residents.
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Water - Water is available throughout Pike Road through the Montgomery Water Works and Sewer Board, a private provider with lines in the township.
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Sewer - Sewer services are provided by the Montgomery Water Works and Sewer Board and Adenus. Other providers may attempt to enter the Town of Pike Road, as there is ample opportunity for expansion. The current structure for expansion is based on the user covering the cost for the expansion of service.
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Fire Department/EMA - The Town of Pike Road is pleased to be able to support three well-prepared and fully-equipped fire departments. These three volunteer fire departments are well-trained and equipped with the most current tools and technology. Each department maintains a competitive ISO safety rating, reducing residents’ insurance costs. Moreover, the Town is served by a 24-hour emergency medical response including ambulance service. The Town of Pike Road provides 5 mills of property tax to support fire and rescue efforts in our community. The three volunteer fire departments that service the Town of Pike Road are: Pike Road Volunteer Fire Department, Rolling Hills Lakes Volunteer Fire Department and Waugh/Mt. Meigs Fire Department.
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Road Maintenance - As the Town of Pike Road continues to grow, the need to service the roads that connect our community also grows. This task falls on state, county and municipal providers. At the municipal level, most maintenance and upkeep is related to new neighborhoods and other development, but eventually the streets will be designated as municipal. To prepare and provide for these needs, the Town contracts with a private provider and engages a municipal engineer. In addition, the Town partnered with qualified traffic engineers to develop a comprehensive traffic plan.
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Law Enforcement - The Town of Pike Road works through a partnership with the Montgomery County Sheriff's Office to provide law enforcement. From regular traffic patrols to investigation service, the Sheriff’s Office has excellent coverage, great response time and a successful track record. The MCSO also provides training for citizens and assists in establishing neighborhood watch programs.
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Sanitation - The work of the Town of Pike Road’s partner in sanitation services, AmWaste, is comparable in scope to most municipal offerings in Alabama. AmWaste provides weekly garbage collection and yard waste pickup. They offer state-of-the-art equipment and local customer service. This partnership reduces overall cost by eliminating the need for the Town to own and maintain pickup equipment. Please note: AmWaste has recently updated their Customer Care contact email address to the following: customercare@amwasteusa.com.
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Entertainment & Communications - Across the Town of Pike Road, several entertainment and communication service providers offer phone, internet, and television options. AT&T, and Charter, and WOW (formerly Knology), and Troy Cable are available to residents depending on location.
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Recycling - Thanks to a grant from the Alabama Recycling Fund and the Alabama Department of Environmental Management, the Town of Pike Road provides recycling receptacles for citizen use. Located at 450 Pike Road, these recycling trailers accept Plastics #1 & #2, Paper, Aluminum and Cardboard. Please click here for Recycling Depot hours. To help the Town continue this service, please refrain from placing garbage in the receptacles, and do not leave any waste on the ground around the receptacles.
Planning & Building
Planning Regulations
The Town of Pike Road's mission statement is Maintaining Our Character While Planning for Progress. Through careful planning and citizen input, Town leadership is dedicated to sustainable growth that strengthens our entire community. Our currently adopted planning regulations are available to the public through the links below.
*Please note: the Town of Pike Road Police Jurisdiction extends 1.5 miles outside the municipal limits.
For more information about planning in the Town of Pike Road, or to submit planning and development documents, please click the red button below. You can also contact our Planning Director, Jonathan Smith, by emailing jsmith@pikeroad.us or calling 334.272.9883. Click here for Planning Department Forms, Fees & Submission information.
Business & Licensing
Doing Business in the Town of Pike Road
The Town of Pike Road welcomes inquiries and interest from businesses of all sizes. Please see below the basics for licensing and tax compliance, and give us a call at 334.272.9883 or visit Town Hall to connect about opportunities, ideas, and further information. We look forward to working with you as we grow together!
Business License Information
Entities operating or doing any business within the corporate limits of the Town of Pike Road or its *Police Jurisdiction are required to maintain a current Town of Pike Road business license. Business licenses are renewed annually, and once you hold a license, a notice will be sent to your business each year to remind you to renew. To find out the cost of your license, visit Pike Road Town Hall at 9575 Vaughn Road or call (334) 272-9883. The application/renewal form and directions for completing it are available as PDFs through the links below.
*The Town of Pike Road Police Jurisdiction extends 1.5 miles beyond the corporate limits (municipal limits) of the Town of Pike Road. To view a map of the corporate limits, please click here.
For more information about business licenses in the Town of Pike Road, please contact Tosha Darnell by emailing tosha@pikeroad.us or calling 334.272.9883.
Sales Tax Information
Your business’s state, county and city sales, use, lodgings and rental taxes are all paid to and administered by the Alabama Department of Revenue (ADOR). These taxes can be calculated, reported and remitted online at www.revenue.alabama.gov. The website also contains a wealth of other tax-related information. ADOR has service centers throughout the state where representatives can assist you with specific questions. A list of these centers and their contact information can be found on the ADOR website.
Business License FAQ
Who is required to have a Town of Pike Road Business License?
Any kind of business, trade, profession or other activity in the Town of Pike Road, or the police jurisdiction. The police jurisdiction extends 1 ½ mile from the municipal limits. Please call Town Hall to verify location if you have a question.
What is the Town of Pike Road sales tax rate?
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Town of Pike Road sales tax: 2.25%
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State of Alabama + County sales tax: 6.5%
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TOTAL Sales Tax to collect in Town of Pike Road: 8.75%
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Town of Pike Road police jurisdiction sales tax: 1.13%
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State of Alabama + County sales tax: 6.5%
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TOTAL Sales Tax to collect in the Town of Pike Road police jurisdiction: 7.63%
*In addition, all goods sold or shipped into the Town of Pike Road or police jurisdiction are subject to the 2.25% or 1.13% sales tax rate, respectively
How is sales tax reported and paid?
Sales tax is collected by the State of Alabama. Please visit www.myalabamataxes.alabama.gov to pay. You can call 334-242-1490 for help with their online payment portal.
Is there an event license versus a full license?
Yes, the fee for a one-day license in the Town Limits is $22 ($10+$12 issuance fee). The one-day fee for an event in the police jurisdiction is $17 ($5 + $12 issuance fee). Applicable sales tax should be collected and reported. This event license can be for an event up to three consecutive days and an additional $5 per day will be assessed.
How do I check to see if a business is licensed?
Please call Town Hall at 334.272.9883 for more information.
Please help us ensure all businesses are properly licensed.
For any business license-related questions, please reach out to
Tosha Darnell, Business License Clerk.
tosha@pikeroad.us /334-272-9883
This quick-reference guide will be updated as needed and can be found on our website, www.pikeroad.us. Click here to download the above FAQ as a printable PDF.